Working at Horizen Labs

API Document Writer / Programmer Writer - Part Time Remote in the US or UK with the ability to work GMT+1 and/or ET, potential to work remotely from anywhere


This is an exciting role for a API Technical Writer / Programmer Writer who likes to work with engineering and product teams, has a startup mentality, adaptability to change, and a get-it-done approach to execution. You will be responsible for the content and the accuracy of technical documentation, API documentation and instructional material that will arm developers and IT implementers with the information they need to understand how to extend and integrate solutions into Zendoo SDK and improve/expand documentation.

Objectives of this Role

  • Drive the strategy and planning for product documentation in collaboration with engineering and product teams
  • Develop comprehensive documentation that meets organizational standards
  • Write clear and concise API documentation for integration partners and external developer audience
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the developer target audience, turning insights language that sets our users up for success
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Develop interactive tutorials, cases studies and process flows to help developers get up to speed quickly
  • Develop process to ensure continuous maintenance of the documentation as features evolve
  • Evaluate current content and develop innovative approaches for improvement

What You’ll Own

  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Skills and Qualifications

  • 2-4 years’ industry experience as an effective API technical writer
  • Ability to read code in one or more languages, such as Java, C++ or Python
  • Familiarity with Markup and Swagger
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for developers
  • Superior written and verbal communication skills, with a keen eye for detail
  • Comfort with working in a semi-structured environment writing environment with evolving processes; enjoyment of a fast-pace environment
  • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Preferred Qualifications

  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Firm understanding of the systems development life cycle (SDLC)
  • Previous software development experience

Who we are

Horizen Labs is a blockchain technology startup that enables businesses to build distributed ledger solutions that are fast, secure, private, and scalable. We provide a seamless way for businesses to incorporate customized digital ledger technology into their operations, removing a significant barrier to blockchain adoption and advancing the industry as a whole. Our proprietary sidechain deployment tool utilizes Horizen’s highly secure, privacy-focused, public infrastructure. We recently raised $4 million from some of the industry’s top thought leaders, including Digital Currency Group and Liberty City Ventures.